I have brought two cars in for repairs. They did a great job and on time. I won't go anywhere else. And they wash your car before you pick it up. Great job owner Allen Buchanan. - Greg G.
We (aka our freshman daughter) have been rescued multiple times by the Buchanans. They have picked up and delivered her car, diagnosed problems and recommended solutions, and when we couldn't afford the total solution they were able to make very minimal repairs that rendered the car safe to drive once again. They are not only honest but also very dependable, skilled and generous. I have been using another facility in Huntsville with similar qualities, but have now happily moved my allegiance to Phoenix Motors and the Buchanan Family. I can recommend them very highly with absolutely no reservations whatsoever. - Jim B.
Allen and company got our '06 Sienna checked out before a long road trip last summer. A few months later I was going to change my oil, but being the bonehead I am I tried jacking the car up by the radiator support beam. You're not supposed to do that, by the way. I ended up with a cracked radiator and some other damage, but Allen got me fixed up with the minimal cost for parts and labor, as well as minimal grief given for ending up with a several hundred dollar oil change. Instead I got a tutorial on proper jacking points, a lesson I won't soon forget. - Scott R.
I was having trouble with my vehicle, and had no idea what was wrong with it. I was tight on money, but needed my car fixed as quickly as possible seeing as it is my only way to commute back and forth to work every day. Especially since I have a 30 minute drive to work one way, every day. I feel like my car is safe and reliable after the work done on it by the amazing lead technician, and the prices were affordable which is great being a college student in my 20's. They were extremely considerate, and helpful. The staff was exceptionally nice, and great at what they do. They were able to immediately diagnose what was wrong with my car, and got to work on it asap. I would highly recommend this shop to anyone! Also to the ladies, I always feel like I am taken advantage of as a female when bringing my car into any car shop. They treated me with the utmost respect, and tried to thoroughly explain everything to me, and did not take advantage of prices at all. - Kayla R.
Phoenix Motors do a great job with my cars. Every time I go in Allen does a great job explaining the services he is doing on the car and why, telling me how long it will take, following up with me over the phone, and answering any questions I might have about the services. Allen even gives you tips on best preventative maintenance to perform, what the "other guys" do to cut corners and why you should be careful about where you take your car, and is honest about things like best place to buy tires (Sam's Club or Costco) which most places don't do (oh, you want new tires, huh? Sure, we can do that). On top of all that the Phoenix Motors team are just really great people to talk with. Highly recommend trusting your car with them. - William P.
Had to make my first repair to my truck last week. Not a good thing since my truck is my office. Got it to Phoenix Motors and they had me back to me very fast and done right. - Nate M.
Allen is a fair, honest guy that runs a respectable business. We appreciate everything he did for us. He's our #1 go-to business now for auto issues. - Ellory C.
This is the hometown place to go! The crew are friendly, knowledgeable, and fair. I HIGHLY recommend them if you live or work in the Madison area. - Debbie Z.